**Return & Exchange Policy**
At PFCC, each piece of jewelry is handcrafted with care and attention to detail. Due to the handmade nature of our products, **all sales are final**, and we do not offer refunds. However, we understand that sometimes an exchange may be necessary.
**Exchange Policy**
- We accept exchanges within **7 days** of delivery.
- Items must be **unworn, in original condition, and in original packaging**.
- The customer is responsible for all return shipping costs. We recommend using a **trackable shipping service** to ensure safe delivery.
- Once we receive and inspect the returned item, we will issue a **store credit** or allow an exchange for an item of equal value.
**Non-Exchangeable Items**
- **Custom or personalized orders** cannot be exchanged.
- Items that show signs of wear or damage cannot be accepted.
If you need to request an exchange, please contact us at [email protected] with your order number and details.
Thank you for supporting handmade craftsmanship!